Services DevOps chapter - Full Remote Colaborare PFA/SRL/CIM

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Job description

Area &Application type: Our area is in charge with building and maintain solutions for various business lines like Collection and Recovery Services, People Services, Financial Markets, Security , Network & Cash Operations, Document management. The application portfolio consists of a set of 40 applications running on Windows and Linux platforms.
Team & Way of working: The WB & GS DevOps chapter consists of 12 members organized in 2 squads one dedicated to Level 2 support activities and Level 3 suport activities ( automatic deployment, application administration, patching, disaster recovery, production support ) Technologies & ideal candidate:. Windows Server 2016; Windows Server 2019; Microsoft Azure Minimum 3 years of experience on a similar job;

Your Day to Day

• AzureDevOps, automated build and deployment process based on the CD/CI tools provided in the Azure DevOps and using internal private cloud (VMs and OpenShift);
• Pipeline as a code with YAML;
• Deploy application functionality in Test, Acceptance and Production
• Participate in Disaster Recovery/Business Continuity Plans;
• Maintain SLA, System Availability, Capacity management, and Performance KPI
• Escalation of incidents to 3rd line support, if needed. Work closely with all parties necessary in order to solve problems;
• Good understanding of ITIL Service Management framework such as Incident, Problem, and Change processes.
• Collaborate with other teams to ensure that the application and system is functioning as expected;
• Working in an Agile environment;
• Create and maintain an up-to-date documentation and procedures of your area of support;
• Contribute to the automation and optimization of processes and flows, in order to prevent human error and increase processing speed and the ability to detect errors (e.g. certificates, monitoring tools);
• Offer help and support to newer colleagues.

What you bring to the team

• Bachelor’s degree in Computer Engineering and/or Computer Science, or equivalent
• industry experience;
• Minimum 3 years of experience on a similar job;
• Intermediate understanding of Windows Server Management (including OS Patching process);
• Technical understanding of concept of voice solutions used for call center department;
• Understanding of key DevOps responsibilities and concepts;
• Familiarity with Build ,Release and Deploy strategies;
• Proficiency using custom scripts and tools to automate various aspects of the software development process, such as Bash, PowerShell;
• Works with Development, Infrastructure and Service management teams in identifying and solving production and test environment issues
• Knowledge of load balancing, reverse proxies, distributed caches, and other cluster technologies
• Worked on VM related issues such as creation, migration, performance, and monitoring, resizing, RDP, Disk and connectivity issues.
• Provide system analysis and improvement recommendations.

Nice to know

• Understanding of SIP (Session Initiation Protocol) is a plus;
• Windows Administration knowledge: install and secure OS, patching, solve security vulnerabilities;
• Experience with CI/ CD tools is a plus;
• Understanding of Agile / DevOps methodology is considered a plus;
• Knowledge of containers: docker, Kubernetes, OpenShift;
• Ansible knowledge is a plus, Configuration Management;
• Microsoft Azure DevOps knowledge.

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